Returns & Exchanges
At Elizabeth Arden, we want you to be fully satisfied with your purchase; if you are not content with your order, you may return any unopened products within 30 days of the delivery date for a full refund.
Initiate Your Return
Contact our Customer Care team or visit our online returns portal to provide your order number and the details of the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact, and include the original packing slip or a copy of your confirmation email.
Affix the Label
Download and print the prepaid return shipping label provided by our team and attach it clearly to the outside of your return shipment.
Receive Your Refund
Once our warehouse receives and inspects your returned items, a refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing